Responsible for additional support of customers, with a goal of learning and understanding how to improve the customer’s overall experience, and dealer experience. Gathering information through programmed surveys and other duties as directed.

Responsible for managing customer care of potential and new Vanderhall customers, conducts email and telephone surveys, answers calls, and troubleshoots customer app experience, and vehicle experience, provides feedback to the sales team for sales flow optimization.

The Service Tech 2 position is responsible for providing technical support to dealership technicians in the repair of vehicles over the phone, assist in training classes and periodic travel to dealers nationwide to assist in vehicle repairs. Must have 2 years experience as a technician working in a service center. ASE certifications a plus. Must speak fluent english. This position is located in Provo UT.